Shipping Policy

Welcome to Hifumi! We're dedicated to bringing you a vast array of premium Japanese products directly to your door. Here’s everything you need to know about our shipping policy:

Free Shipping:

  • Enjoy free shipping on all orders over $129 for most of Australia.
  • For customers in NT, WA, and TAS, free shipping is available for orders over $199.

Shipping Costs:

  • Orders below $129 will incur standard shipping charges, which will be calculated at checkout based on your location and the size of your order.

Delivery Times:

  • Delivery times vary by location. Most orders are delivered within 3-5 business days. Customers in remote areas, including NT, WA, and TAS, can expect slightly longer delivery times.

Tracking Your Order:

  • Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Additional Information:

  • Please ensure that your delivery address is correct at the time of ordering. We cannot be held responsible for deliveries to incorrect or incomplete addresses.
  • Heavy beverages and other select items may be excluded from the free shipping offer and will be subject to standard shipping fees.

Contact Us:

  • If you have any questions about your order or our shipping policy, please contact our customer service team for assistance.

Thank you for choosing Hifumi for your Japanese grocery needs. Shop with us today and explore the best of Japan!